CyberOne Call Center can help your company establish and operate a professional inbound call center that improves the quality of your customer service and reduces your costs. We have extensive experience serving as a technical hub assisting thousands of users in troubleshooting network, hardware, and software problems. We are also fully capable of operating as a customer service center that handles product/service inquiries, order taking, complaints, and other customer concerns... Read more..
Handling back office services is typically an integrated part of an inbound call center, and CyberOne can also help establish streamlined back-office processing procedures to facilitate administration, accounting, customer service, data processing, market research, and similar tasks. In addition, CyberOne can provide auxiliary support if you need help with proofreading/copy editing of documents, transcription, and even online marketing... Read more..
We are capable of working with onshore clients on an offshore seat leasing and/or staff leasing projects. Does your company need to lease seats for your existing team in a quality, secure, PCI compliant call center floor with redundant Internet connectivity? Or perhaps you are after an offshore team of Customer Service Reps, or skilled web designers, or a team of online marketers? CyberOne is well-equipped to oversee the recruitment and management of the daily operations of your offshore staff while working closely with you every step of the way... Read more..